Shop Policies & FAQ
| Welcome | |
| We have a “Happy Customers Guarantee!” ff 
DISCLAIMER: We would like you to use our products with CAUTION since glass is a fragile material and may harm if damaged or broken. Some of our products are decoration purposes only please read the description carefully. We want you to be satisfied with our collection and share it with your loved ones. We believe in communication and friendship! So you can reach us for any questions, feedback, complaints or follow up with your order at one of the below contact options: |
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| Payment | |
| We accept PayPal and major credit cards. PayPal is safe, easy and very convenient for any of your online transactions. The privacy and security of our Customers are our Number 1 priority.
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| Shipping | |
| At BAEO Company, our goal is to deliver your purchase in the quickest and most economical way possible.
All orders carefully packaged and shipped within 2 business days. In-stock items that are shipped via Fedex Priority Mail arrive at your door in 3-5 business days. Business days are Monday through Friday, excluding holidays. |
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| Refunds and Exchanges | |
| At BAEO Company, we are confident the quality of our merchandise will meet, if not exceed your expectations. If you are not satisfied and happy with your purchase simply follow the instructions below.BAEO Company will accept merchandise returns for Standard Delivery items within 90 days of purchase and issue a credit or refund at the time of return.
Returns of merchandise purchased through our website will be accepted by mail. Pending inspection, a credit or refund will be issued for the item value. Any taxes charged will be refunded in accordance with state laws. Shipping charges are non refundable. To return an item by mail, follow the instructions on the packing slip enclosed in your order, insure the package and mail it to the address on the packing slip. Your return must be sent back to the correct address for us to credit or refund your purchase. If you have received damaged or defective merchandise, please send an email with the pictures of the item that is damaged to email@fishinglass.com. |
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| Last Updated September 20, 2008 |
